Privacy Policy

Who we are

CERTUS Virtual is an independent virtual business support service based in the United Kingdom, operated by Rachel Sapwell as a sole trader.

Rachel Sapwell is the data controller responsible for personal information collected through this website.

Website: https://certusvirtual.co.uk | Email: hello@certusvirtual.co.uk

How we use your personal information

When you contact CERTUS Virtual through the website contact form or by email, I collect the information you provide, such as your name, email address and the details of your enquiry.

I use this information to respond to your enquiry, discuss the services you may need and communicate with you about potential work.

The lawful basis for processing this information is generally my legitimate interests in responding to business enquiries, or taking steps at your request before entering into a contract.

I do not use contact form enquiries to add people to marketing mailing lists or sell their personal information to third parties.

Cookies

CERTUS Virtual does not currently use advertising or analytics tracking tools on this website.

During testing of the public website, no cookies or local browser storage were detected.

Some essential website functionality or third-party services may use cookies in certain circumstances. If the website’s use of cookies changes, this policy will be reviewed and updated. Where legally required, visitors will be asked for consent before non-essential cookies are used.

Who we share your data with

Information submitted through our contact form is used to respond to your enquiry. We do not sell your personal information. Information may be processed by our website hosting and email providers to enable us to receive and respond to enquiries.

How long we retain your data

Personal information submitted through the contact form is kept for as long as reasonably necessary to respond to enquiries, maintain relevant business correspondence and meet any legal obligations. I periodically review the information held and securely delete it when it is no longer needed.

What rights you have over your data

Under UK data protection law, you have rights relating to your personal information. These include the right to request access to your data, ask for inaccurate information to be corrected, and request deletion of your information in certain circumstances.

You may also have the right to restrict or object to how your information is used. To exercise your rights, please email hello@certusvirtual.co.uk.

If you are unhappy with how your personal information is handled, you can raise a concern with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Contact us about privacy

If you have any questions about this Privacy Policy or how CERTUS Virtual handles your personal information, please email hello@certusvirtual.co.uk.